22 , Kirti Nagar
15 December 2021
The Sales Manager
Subject : Complaint against defective mobile phone
I bring to your kind notice that I bought NOKIA N73 mobile on 5th December 2010 vide
receipt no.SE/099 from your showroom. The phone carries a guarantee of 2 years against
I regret to inform that after one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the display screen is getting blurred which makes it difficult for me to see the SMS messages clearly.
Under the terms and conditions of the sale ,the phone carries a guarantee of two years towards any defect. You , are ,therefore requested to replace it at the earliest so that I would be spared from further inconvenience.